Ronna Ruppelt is a dynamic leader with a distinguished career in the insurance industry, now bringing her expertise to Freeman Mathis & Gary, LLP as a Partner and Director of Client Relations. Before joining FMG, Ronna served as the CEO of CLM (Claims & Litigation Management Alliance), the nation’s largest association of claims professionals and attorneys.

Ronna's impressive career spans top 20 insurance carriers, where she held roles such as SVP, General Counsel & Secretary, Chief Claims Officer; VP of Claims and VP of Casualty Claims. She has led large teams, sometimes over 300 strong, driving organizational transformations and implementing successful and comprehensive claims, litigation management, compliance, regulatory, and risk reduction programs.

Ronna began her career as a lawyer in an insurance defense firm, where she had the opportunity to argue in front of the Ohio Supreme Court and several courts of appeal. After moving to a carrier,  she soon thereafter established herself as a thought leader in the industry. She is frequently sought after as a speaker and is a nominated member of the Federation of Defense & Corporate Counsel (FDCC). Passionate about diversity, equity, and inclusion, Ronna is a recognized champion for these values in the workplace.

Licensed to practice law in Ohio and Georgia, Ronna is also deeply committed to civic engagement. She has served as the chairwoman of the board of the Georgia Symphony Orchestra and was a founding director of another arts organization, highlighting her dedication to the community beyond her professional achievements.

Georgia

Ohio

• “California Reverses Course - Assignments of Insurance Policy Benefits are Valid as Long as the Insured Has Suffered a Loss,” Litigation Management Magazine - Winter 2016

• Unveiling the Power of Relationships in the Insurance Industry, Insurance Claims Innovation Podcast – April 2024
• Hot Topics in Claims Litigation, The ClaimEdge Podcast – December 2022

• “CLM’s CEO on Whether the Insurance Industry has Diversified its Leadership,” Insurance Business Magazine – February 2024
• Interview, AM Best TV – December 2022

• Where Did All of My Business Go?, ClaimsXchange Annual Conference – October 2024
• Improving the Strategic Partnerships to Resolve Claims, Perrin Women in Insurance & Law Leadership Conference – October 2024
• Strategies to Empower Women in Insurance - Unlocking Leadership Success at Every Career Stage, Insurance Business American Women in Insurance Summit – April 2024
• Women’s History Month Spotlight:  A Conversation with Ronna Ruppelt, CEO of CLM & Claims Pages, The Institutes – March 2024
• Journey to the Center of the Hellholes, Claims & Litigation Management Alliance (CLM) – January 2024
• Keynote, Pacific Claims Executives Association Fall Meeting – November 2023
• Journey to the Center of the Hellholes, In2Risk – October 2023
• Journey to the Center of the Hellholes, Claims & Litigation Management Alliance (CLM) – January 2023
• Florida and Legal System Abuse, Insurance Information Institute Joint Industry Forum – December 2022
• Good Guys - National Leader’s Edition, National Conference of Women’s Bar Associations – September 2022
• Carrier-Counsel Collaboration:  Working Together to Drive Favorable Claims Litigation Results for Both Parties, Litiquest Insurance – April 2022
• It’s All for One and One for All – Until It Isn’t, Claims & Litigation Management Alliance (CLM) New York Conference – December 2019
• We are Allowed to Defend . . . Aren’t We?, Claims & Litigation Management Alliance (CLM) New York Conference – December 2019
• To Apologize or Not to Apologize, Claims & Litigation Management Alliance (CLM) Annual Conference – March 2018
• Bad Faith Litigation:  Avoiding the Traps, Pits and Snares; Claims & Litigation Management Alliance (CLM) New York Conference – November 2017
• The Glass Ceiling:  Does it Still Exist in the Workplace?, Claims & Litigation Management Alliance ( CLM)  Annual Conference – March 2017
• It’s Our Turn – Does a Carriers Have a Remedy Against its Insured for Adversely Affecting its Ability to Defend a Claim by Acting in Bad Faith?, Claims & Litigation Management Alliance (CLM)  Annual Conference – April 2016
• Client Relations, Claims & Litigation Management Alliance (CLM) Staff Counsel Summit – February 2016
• Stop! We are Not Going to Take it Anymore! Effectively Defending Bad Faith, Claims & Litigation Management Alliance (CLM) Annual Conference – March 2015
• Settlement Offers and Negotiations:  Pitfalls, Pointers and Recent Developments, Claims & Litigation Management Alliance (CLM) Georgia Event – February 2014
• Who is My Client? How to Handle Conflicts Between Driver and the Company During an On-Scene Accident Investigation, Claims & Litigation Management Alliance (CLM) Transportation Conference – June 2013
• The Latest Trends in Bad Faith Litigation and Tactics Used by Plaintiffs’ Attorney to Manipulate the Value of a Claim, Claims & Litigation Management Alliance (CLM) Annual Conference – April 2013
• Swimming With the Sharks or Scuttled on the Shoals:  The Great Bill Debate, Claims & Litigation Management Alliance (CLM) Annual Conference – March 2012
• Managing Litigation in the Future, Association of Corporate Counsel (ACC) Annual Meeting - October 2003
• Quality Review of Law Firms, Association of Corporate Counsel (ACC) Annual Meeting - October 2002
• Managing Litigation in the Future, Association of Corporate Counsel (ACC) Annual Meeting - October 2002